Call +380 77 882 77 77Inquire about urn transport
30-second summary.
- Cremation must be completed within the body storage time limits: up to 48 hours without refrigeration, or up to 7 days in a refrigerated chamber.
- The ashes must be transported in a leakproof, waterproof, and shatterproof container.
- At the Vietnamese border, the ashes must be declared for quarantine.
- To enter Ukraine with an urn, you need a death certificate, a cremation certificate, and a certificate of no foreign objects inside.
- Transporting the urn to Ukraine costs from €1,800.
Oleg Zdendiak, ownerpersonally responsible for every case 5,0 129 reviews on Google
Translated from Ukrainian “You were always available, whatever the time…” — Віта Х. “Everything was organised with great dignity, professionally and with attention to every detail.” — Тамара Ю. “Every question was resolved promptly, with respect and attention to detail.” — Olha B. “…your support, compassion, sense of responsibility and professionalism meant a great deal to us.” — Ірина Б. “It all went quickly and professionally…” — Оля К. Who gives consent for cremation
The family makes the decision. When a foreigner dies in Vietnam, the provincial Department of Foreign Affairs is notified and works with the embassy of the country of citizenship and the relatives. If the family is in Ukraine, our partners in Vietnam act under a power of attorney with an apostille and a Vietnamese translation. We check the exact requirements of the specific crematorium on the spot.
Timelines
Vietnamese sanitary regulations limit how long a body can be kept before cremation: up to 48 hours without refrigeration, up to 7 days at temperatures up to 4 °C, and longer only at −10 °C or below. Because of this, cremation is scheduled within the first few days, while the documents for the urn are prepared in parallel.
How much it costs
The crematorium sets the fee for the cremation itself. We do not quote separate figures. Transporting the urn to Ukraine costs from €1,800; the full amount including cremation is fixed in the contract.
Urn requirements for transport
Under Vietnamese rules, ashes must be transported in a container that is leakproof, waterproof, and will not break in transit. The crematorium seals the urn. We check the airline's specific requirements for the urn when booking the flight.
How to bring an urn from Vietnam to Ukraine
At the Vietnamese border, the ashes are declared to the quarantine service (Form 11 to Decree 165/2026) to obtain a quarantine certificate.
At the Ukrainian border, the following documents are required for the urn:
- death certificate;
- cremation certificate;
- certificate of no foreign objects inside the urn, certified by the Embassy of Ukraine.
Starting from September 11, 2026, Vietnamese documents are certified with an apostille and translated into Ukrainian. For details, see: customs clearance for an urn.
Can you carry the urn yourself
Yes, if a family member is in Vietnam. We will prepare the documents and explain what to take to the border. Issues usually happen because of a missing certificate or translation, or specific airline rules. If the family is in Ukraine, we transport the urn ourselves.
Cremation vs. body repatriation
| Urn | Body | |
|---|---|---|
| Coffin / Container | leakproof and shatterproof urn | three-layer coffin with a sealed zinc liner |
| Embalming | not required | not required by law, may be required by the airline |
| Quarantine at the Vietnam border | declaration | declaration and inspection |
| Price | from €1,800 | the price is fixed in the contract, see body repatriation from Vietnam |
Urn burial in Ukraine
An urn can be buried in a grave, interred in an existing family grave, or placed in a columbarium; permission from the cemetery is required. For details, see: urn burial.
Frequently asked questions
Can a Ukrainian citizen be cremated in Vietnam?
Yes. We arrange cremation only together with transporting the urn to Ukraine.
How much time is there to arrange cremation?
A body can be kept for up to 48 hours without refrigeration or up to 7 days in a refrigerator, so cremation is scheduled within the first few days.
Is quarantine required for ashes?
Yes, the ashes must be declared to the quarantine service at the Vietnamese border.
What documents are needed for the urn at the Ukrainian border?
A death certificate, a cremation certificate, and a certificate of no foreign objects inside, certified by the Embassy of Ukraine.
How much does it cost to transport an urn from Vietnam?
From €1,800. The exact amount for your city is fixed in the contract.
What to do now
- Call us and let us know that the family chooses cremation.
- Send a photo of the deceased's passport.
- Together with our partners in Vietnam, we will make arrangements with the crematorium, and the price is fixed in the contract.
We will help you find out who can pay
Leave your number. We will call you back and tell you what to check about payment.