Call +380 77 882 77 77Ask about an urn

A family choosing cremation in the UAE rather than repatriation from the UAE should know it is possible for people who were not Muslims. The country has operating crematoriums in Dubai, Sharjah, and Al Ain. Cremation cannot take place without permits from the police and the municipality. Here we explain how the process works for a Ukrainian citizen and how to bring the urn with ashes home.
The short version, in 30 seconds.
“You were always available, whatever the time…” — Віта Х. “Everything was organised with great dignity, professionally and with attention to every detail.” — Тамара Ю. “Every question was resolved promptly, with respect and attention to detail.” — Olha B. “…your support, compassion, sense of responsibility and professionalism meant a great deal to us.” — Ірина Б. “It all went quickly and professionally…” — Оля К. The decision is made by the next of kin: a spouse, adult children, or parents. They can authorize another person, such as a funeral director, to handle the arrangements. This requires a power of attorney or a written letter of authorization.
Religion matters. Only non-Muslims can be cremated. If the person's documents state Islam as their religion, cremation is not possible, and the family must choose between local burial and body repatriation.
You do not have to travel to the UAE. You draw up a power of attorney, and we pass it on to our local partners. Before submitting it, we verify whether the power of attorney needs to be translated into Arabic and attested.
The UK government notes that a person without a valid UAE residence visa can only be cremated or repatriated, not buried locally. Dubai's 2024 regulations explicitly allow the municipality to issue a cremation permit for non-Muslims who were not residents of the emirate. This means cremation is a practical option for a tourist from Ukraine.
The procedure is as follows:
In Dubai, this is governed by Administrative Resolution No. 263 of 2024. The permit is issued by the director of the relevant department at Dubai Municipality. Cremation cannot proceed without the approval of the Dubai Police or the Public Prosecution.
British citizens also need a letter from their embassy. We check whether the police require a similar letter from the Embassy of Ukraine and how to obtain it for your specific case.
If the family wants to cremate the person in a different emirate from the one where they died, a separate permit is required.
Where cremations take place:
There are no official timeframes. Obtaining police documents and, if an autopsy was performed, permission from the Public Prosecution usually takes the longest. Once the municipality permit is issued, the crematorium sets the date. We can give you a realistic timeline after speaking with our partners on the ground.
We have not found an official price list for cremation. The total cost includes the crematorium fee, municipal charges, transportation of the body, and funeral home services. We request the exact amount for the specific emirate.
If the deceased had insurance, contact the insurance company as early as possible. The insurer may appoint a funeral service and cover part of the expenses.
Our price. Transporting an urn with ashes to Ukraine costs from 800 €. No prepayment: you pay after the urn is handed over according to the contract. If we also arrange the cremation, we calculate its cost based on your situation.
For air travel, a sturdy urn made of metal, wood, or plastic that can be scanned by X-ray works best. The UK government states that ashes from the UAE can be carried in hand luggage or checked baggage inside a special unsealed box.
Carrying an urn in hand luggage usually requires prior approval from the airline. If the ashes are carried by someone other than the next of kin, separate authorization is also needed to bring the urn on board. We check the rules of the specific carrier in advance.
What is needed:
The UAE is not a party to the Hague Apostille Convention. Documents issued in the UAE are attested by the UAE Ministry of Foreign Affairs (MoFA attestation). We check whether further legalization at the Embassy of Ukraine in the UAE is required for your documents. We handle the translation into Ukrainian.
There are currently no direct flights to Ukraine. The urn is flown to a country neighboring Ukraine and then transported by land.
At the Ukrainian border, the urn goes through a separate clearance process; see the details in our article on customs clearance for an urn. We provide a full list of documents to every family.
Yes. Bring the originals of the death certificate, cremation certificate, and police letter, along with translations and your passport. Notify the airline before buying your ticket.
Where problems can arise: the carrier has not approved the urn, the police letter is missing, a non-relative is carrying the urn without separate authorization, or different rules apply at a transit airport. If no one can fly out or time is short, leave this to us. Read more about our urn transport service.
| Cremation in the UAE | Body repatriation | |
|---|---|---|
| Who is eligible | non-Muslims only, aged 3 and over | anyone |
| Documents | police letter, municipality permit, cremation certificate | police letter, body export documents, embalming |
| Transport | urn in hand luggage or with us | special coffin, air cargo |
| Price | urn from 800 € plus local cremation | see the country page |
| Burial in Ukraine | urn in a grave, columbarium, or existing family grave | traditional burial |
Read about body repatriation from the UAE on a separate page.
An urn can be buried in a new grave, placed into an existing family grave, or put in a columbarium. Each cemetery handles this according to its own rules, so start by speaking with the cemetery administration. Find a step-by-step guide in our article on urn burial.
| Stage | Estimated time |
|---|---|
| Consultation, power of attorney | 1–5 days |
| Police documents, autopsy, and Public Prosecution, if needed | from several days |
| Municipality permit and cremation | according to the crematorium schedule |
| UAE MoFA attestation, translation | 1–2 weeks |
| Transporting the urn to Ukraine | several days |
| Urn burial | as arranged with the cemetery |
Timelines depend on the police, the Public Prosecution, and the municipality. We keep you informed about the progress at every step.
Yes, if the person was not a Muslim and was over 3 years old. In Dubai, a permit can also be issued for a tourist without a residence visa.
In Sonapur (Jebel Ali, Dubai), at the Sharjah Crematorium, and in Al Foah in Al Ain.
We have not found an official price list. We request the exact cost from the crematorium and funeral service for your specific emirate.
Usually yes, with prior approval from the airline. You will need the death certificate, cremation certificate, and the police no objection letter.
From 800 €. No prepayment: payment is made after the urn is handed over under the contract.
No. A power of attorney is enough. We take care of the documents and transportation.
Call +380 77 882 77 77Ask about an urn
Phone line open 24/7, also available on Viber, WhatsApp, and Telegram.
Leave your number. We will call you back and tell you what to check about payment.